Exchange and Return Policy

1. Return Period
You can request a return or exchange within 7 days from the date of receiving your product.
2. Return Conditions
The product must be unused and in its original condition.
The original packaging and invoice must be retained.
3. Return or Exchange Process
To complete a return or exchange, please contact our support team via the Contact Us page to submit your request and receive instructions.
4. Exchange
You can exchange the product for another available item on the website, with price differences applied if applicable.
5. Refund
The payment will be refunded after the product is received and inspected for its condition. Refunds will be processed through the original payment method.
6. Non-Returnable Products
Some products that have been opened or used may not be eligible for return due to hygiene or cosmetic reasons. This will be clearly stated when ordering.
7. Support & Assistance
Our support team is always available to assist you and answer any questions regarding returns or exchanges.